Stop wooing customers with low prices

The first step for a product to enter the market is often to advocate its cost performance, or to attract customers at a relatively low price. In particular, our logistics industry is like a sea of blood in the price war. But a low price for the same service will inevitably make other services less lovely, such as delivery times. At first Party A company will not be concerned about whether the goods arrived on time, after all, the price is satisfactory. However, with the changing market environment, customers' requirements for the supply chain are getting higher and higher, and the price is naturally not everyone's best

1. Delivery on time

In today's increasingly demanding logistics, on-time delivery is one of the most important requirements. However, in order to achieve punctual delivery of goods, there must be a perfect information management system behind it. The most typical method is to use a warehouse management system in order to pick and ship the best time after receiving customer order information. The setting can provide customers with a timely understanding of the immediate distribution of goods, so that customers can flexibly adjust the relevant work.

Second, perfect service

Good word of mouth is a guarantee of customer retention and will also allow you to attract new customers. Perfect service system is the basis of good reputation. It is reflected in, for example; Handling of abnormal goods, sales with a good sense of service, customs clearance services and various goods procedures. There are various additional services such as; Delivery to the door, door-to-door pick-up, packaging and receipt of goods, etc. In today's increasingly fierce competition, only those who can solve more troubles for customers will be winners.

Third, transparent prices

This requires the company to have strict quality standards for its own services, and strict control of packet loss rate, breakage rate and punctuality. If anything goes wrong, there's a compensation plan. The standard pricing system is more trusted by customers and will also avoid many price disputes.

After all, today's third-party logistics should retain customers with better service through professional and perfect operation. Blindly reducing prices is tantamount to drinking poison to quench thirst for itself and the market.